FAQ
How do I contact customer care?
Send us an email info@lamington.shop and we will get back to you within 24 hours.
Which methods of payment do you accept?
- Paypal
- Visa (?)
- Matercard (?)
- EFT
- Afterpay ( maybe)
Will I receive an email to confirm my order?
Yes you will receive an email with your order details and an order number.
Do you ship to PO Boxes?
Yes and no.
We ship most items in Australia Post Express Post Express Post Packs which can be sent to a PO box.
Some items are too large to be sent through Australia Post in which case we use Couriers Please.
Couriers Please require a physical address rather than a post box number.
When will my order be sent?
Most orders are sent within 24 hours of payment being received.
How do I track my order?
You will receive an email notification of your order number with tracking details.
What do I do if my order hasn’t arrived?
Please send us an email to info@lamington.shop with your order number and we will get back to you within 24 hours.
Do you have a physical store?
Yes we do. 1/5 Hastings Street, Noosa Heads, QLD 4567
I am a designer and would like to get my products on the Lamington shelves? How can I go about this?
We love new interesting products and support Australian designers and artisans.
We would love to hear from you to see what you have to offer.
Please email info@lamington.shop with details of your product including images.